Heartfelt Stud Earrings

Metal: 925 Sterling Silver

Condition: Brand New

Weight: 1.06g

Side Stones: Cubic Zirconia

All of our 925 Sterling Silver jewellery undergoes strict quality checks to ensure the highest standards. We use only premium precious metals, designed for lasting durability. Additionally, we adhere to the Dealer's Notice from the London Assay Office, meeting the UK’s legal requirements to verify the authenticity of the precious metals in our jewellery.

Orders are typically processed within 1-2 business days, with a goal of completing handling within 1 business day whenever possible. We offer free UK delivery on orders over £50, while smaller orders can select this service for as little as £1.99. EU deliveries take 3-5 business days, and international deliveries require 6-7 business days.

Customs and Duties Policy

We strive to make international shopping convenient and hassle-free. To achieve this, we use Royal Mail’s Postal Delivered Duties Paid (PDDP) service for select destinations, ensuring that customs duties and taxes are prepaid. This means you will not have to pay any additional charges upon delivery for orders shipped to the following countries:

Countries Covered by PDDP

• Germany
• France
• The Republic of Ireland
• Portugal
• The Netherlands
• Cyprus
• Malta
• Austria
• Switzerland
• Luxembourg (PDDP service only available for orders up to €150)
• Norway

Important Notes for Other Countries

For all other destinations not listed above:

1. Customer Responsibility: Customs duties, taxes, and any associated fees are the responsibility of the recipient. These costs are not included in the total displayed at checkout.
2. Additional Costs: Your local customs authority may require payment of duties or fees before the item is delivered to you.
3. Need Assistance?: If you are unsure whether duties and taxes apply to your order, please don’t hesitate to contact us by submitting an enquiry. Our team is happy to assist and clarify your situation.

We recommend checking with your local customs office for detailed information on import duties and taxes specific to your country. We’re committed to providing you with a smooth and transparent shopping experience, and we’re here to help with any questions or concerns.

Thank you for shopping with us!

We accept returns within 14 days of receipt for a full refund or store credit, provided items are in their original condition with complete packaging. Please note that earrings and personalised items, such as engraved or custom-made products, are non-returnable. To initiate a return, email us at info@von-kalvis.com or use our Contact Page, including your order number in the subject line for a quicker process. Return postage is paid by the buyer.

Each of our products is elegantly presented in bespoke Von Kalvis packaging, crafted from 100% recycled materials, whether paper, plastic, or wood. Our commitment to sustainability does not compromise on luxury or sophistication.